Tag: System Center Service Manager

System Center 2012 Self-Study Guides

If you are looking for self study materials for System Center 2012. Here are 3 link where you can find a lot of links to different materials:

How to Raise an Incident on Behalf of a different person in the portal, using System Center 2012 Service Manager and Orchestrator

Here is a detailed step by step guide on how to raise and incident on behalf of a different person in the Service Manager Self-Service portal. The guide is provided by Antoni H – an Microsoft Premier Field Engineer. Find the article here.

New Provance Management Packs for Microsoft System Center 2012!

Provance Management Pack is a great addition to System Center components that can bring a lot of business value. Read all about the Management pack and download trial on SCSM Team blog here.

System Center Monitoring Pack for System Center 2012 – Service Manager

Another MP just released. Service Manager 2012 now can be monitored trough SCOM. This is the first version of the MP. Important Note that installing SCOM agents on Service Manager management servers (SM or DW) it is not supported. The servers are monitored agentless. Also there is special instruction on how to set the Run As account and SCSM Database  Account profile in SCOM.

Download the new MP here.

Start or Stop Maintenance Mode of server in SCOM trough SCSM

With System Center 2012 this implementation looks so easy you just have to follow some steps. Pete Zerger provides us with these steps in article titled “Controlling Computer Maintenance Mode in OpsMgr from the Service Manager 2012 Self-Service Portal”.