How to Raise an Incident on Behalf of a different person in the portal, using System Center 2012 Service Manager and Orchestrator

Article, Microsoft, Self-Service Portal, Software, System Center, System Center Orchestrator, System Center Service Manager 1 Minute

Here is a detailed step by step guide on how to raise and incident on behalf of a different person in the Service Manager Self-Service portal. The guide is provided by Antoni H – an Microsoft Premier Field Engineer. Find the article here.

Published by Stanislav Zhelyazkov

Stanislav Zhelyazkov has been working in IT since 2007. Stanislav has started his IT career as a Help Desk Specialist in 2007 while studying Informatics in the University of Ruse. He also worked in HP Enterprise Services (now known as DXC), maintaining large corporate IT infrastructures for clients in Holland, Switzerland and Germany and was involved in a Private Cloud project based on MS Hyper-V and System Center. He was also in the role of Principal Consultant in Lumagate developing and consulting companies on Azure, OMS, management and Private clouds. Currently he is Cloud Infrastructure Engineer at Sentia Denmark. Stanislav is active community member at MSDN forums providing answers on Azure. His blogposts can be found at www.cloudadministrator.net or www.systemcentercentral.com.

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