Manoj Parvathaneni a Senior Support Escalation Engineer at Microsoft provides a simple solution to this problem at SCSM Team blog.
Tag: System Center Service Manager
Chargeback Reporting for MS Private Cloud with Operations Manager 2012
Learn how you can take benefit of Chargeback report in SCOM from VMM 2012 MP in this article by Pete Zerger.
SQL Server Collation Requirements for System Center 2012 Components
This is very important article for anyone who is planning installation of all System Center 2012 components and especially for SCOM and SCSM. Read the full article here.
How To Display User Class Extended Properties on Incident Form
A simple and very useful article on how to use Authoring Tool in SCSM to add more properties to forms. Read the article on SCSM team blog here.
How to Add Change Password Web Part to SCSM 2012 Self Service Portal
Here is a full guide on how to add this functionality on SCSM 2012 Self Service portal.