Unsupported Cluster Configuration for Virtual Machines located on SMB Share in VMM 2012 SP1

The last issue I’ve stumbled upon with System Center is with VMM component.

Symptoms

  • You have SCVMM 2012 SP1 UR2 installed
  • You have Windows Server 2012 Hyper-V for hosts
  • You use SMB 3.0 share for storing virtual machines
  • Some or all of your virtual machines does not use FQDN path to their vhd/x files
  • You’ve added your File Server in VMM by FQDN or NetBIOS Name
  • You receive the following error: Error (13924) The highly available virtual machine (VMNAME) is not supported by VMM because the virtual machine uses non-clustered storage.
  • Some or all of your virtual machines show as Unsupported Cluster Configuration

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  • You may also have missing appropriate NTFS permissions on the share
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    Resolution

I’ve managed to resolve this issue by executing the following steps:

1. Make sure you’ve added your file server in VMM by FQDN. If it is not added by FQDN you have to add it.

2. Create new share. You can create it on the same server. Give the share appropriate permissions.

3. Locate the new share in VMM. Add it as storage location to your hosts/clusters.

4. After is added make sure it show green in the properties of the hosts/clusters.

5. Storage migrate all your virtual machines from the old share to new share. For the machines with status Unsupported Cluster Configuration you can change the status to Running by live migrating them trough the Failover Cluster console.

6. After storage migration of each virtual machine refresh it and make sure in the properties of the machine in Status tab all is green.

7. After successful migration of all virtual machines you can remove the old share from the hosts/clusters and delete it from the File Server.

 

I’ve also may had problems with the permissions on the old share but it is easier to create new share than fixing permissions on existing share with running virtual machines.

The information is provided ‘AS IS’ with no warranties and confers no rights. Keep in mind that your case may be similar and this solution may not work for you.

Software I’ve used:

  • Windows Server 2012 with latest updates
  • SCVMM 2012 SP1 UR2
  • File Server with SMB share

Windows Server 2012 Upgrade Jump Start Training

This Jump Start Training was held live last month and now it is available as a recordings. This course is led by Microsoft Senior Technical Evangelist Rick Claus and Ed Liberman from TrainSignal. The course is divided in 12 topics which can be found as separate videos here.

Microsoft Virtual Academy: Windows Server 2012 Tracks

As soon as Windows Server 2012 went into General Availability MVA released a fair amount of videos to cover the new functionalities. So watch and learn for free:

Windows Server 2012: Technical Overview

Server Virtualization Module

Networking Module

Storage Module

Identity and Access Module

Virtual Desktop Infrastructure Module

Web and Application Platform Module

Windows Server 2012: Server Virtualization

Virtual Machine and Scale Mobility Module

Windows Server 2012: Storage

Storage Spaces Module

SMB 3.0 Module

File System Enhancements Module

Windows Server 2012: Networking

Managing Network Infrastructure Module

IP Address Management (IPAM) Module

Hyper-V Network Virtualization Module

Windows Server 2012: Management & Automation

Standard Based Management with Windows Management Framework Module

Multi-Server Management with Server Manager Module

You can also logon to MVA and find the track there.

Cluster disk monitoring for the latest Windows OS MP

Daniele Grandini a well known MVP has made a management pack that extends the monitoring of Cluster Disks for the latest Windows OS management pack. As you know the latest Windows OS MP contains a lot of changes of how logical disks are monitored in SCOM. You can read about all changes in Kevin’s blog. As these changes were introduced there were missing some performance counters for Cluster Disks and CSV. Daniele took the challenge to add these counters for Cluster Disk by creating an management pack. You can read about this solution and download the management pack on his blog.

Thank you Daniele for sharing this solution with the community.

Microsoft Multipath I/O (MPIO) Users Guide for Windows Server 2012

Another free guide this time this one will help set MPIO on Windows Server 2012. Download it here.