Microsoft Support and Operations Management Suite

Article, Azure, Azure Operational Insights Preview, Hybrid Security, Log Analytics, Microsoft, Operational Insights, Operational Insights, Operations Management Suite, System Center, System Center Operations Manager, Windows, Windows 8/Server 2012, Windows Server 2016, Windows Servers 2012 R2 1 Minute

You probably have been in situation where you cannot resolve issue on your own. In that case you will usually contact the support team of the software vendor. When that contact is initiated usually results in uploading some kind of logs to the support engineer. It is slow and cumbersome process. Operations Management Suite has the capability to ingest a large amount of logs from any server no matter where is located. With that in mind OMS now has small but helpful feature. Now you can add access to users from Microsoft.com domain to your OMS workspace:

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So now imagine a situation you are using Operations Management Suite and you have issues that you are troubleshooting. May be this time you will not have to upload so many logs to Microsoft Support.

Published by Stanislav Zhelyazkov

Stanislav Zhelyazkov has been working in IT since 2007. Stanislav has started his IT career as a Help Desk Specialist in 2007 while studying Informatics in the University of Ruse. He also worked in HP Enterprise Services (now known as DXC), maintaining large corporate IT infrastructures for clients in Holland, Switzerland and Germany and was involved in a Private Cloud project based on MS Hyper-V and System Center. He was also in the role of Principal Consultant in Lumagate developing and consulting companies on Azure, OMS, management and Private clouds. Currently he is Cloud Infrastructure Engineer at Sentia Denmark. Stanislav is active community member at MSDN forums providing answers on Azure. His blogposts can be found at www.cloudadministrator.net or www.systemcentercentral.com.

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