ITIL may sound as a boring topic but I cannot stress enough how important is. It is not needed to know it to the detail you just need to know enough to do your work which depends on your position. There is a ITIL course on the MVA titled System Center 2012 R2: ITIL for IT Pros which is the right amount of ITIL information to get started and very good presented. Even though I am ITIL certified I’ve still watched it as there is always something new and useful you can learn. Check it out as soon as you can.
A Must Course for Every IT Pro
Stanislav Zhelyazkov
Article, Microsoft, Software, System Center, System Center Service Manager, Video
1 Minute
Published by Stanislav Zhelyazkov
Stanislav Zhelyazkov has been working in IT since 2007. Stanislav has started his IT career as a Help Desk Specialist in 2007 while studying Informatics in the University of Ruse. He also worked in HP Enterprise Services (now known as DXC), maintaining large corporate IT infrastructures for clients in Holland, Switzerland and Germany and was involved in a Private Cloud project based on MS Hyper-V and System Center. He was also in the role of Principal Consultant in Lumagate developing and consulting companies on Azure, OMS, management and Private clouds. Currently he is Cloud Infrastructure Engineer at Sentia Denmark. Stanislav is active community member at MSDN forums providing answers on Azure. His blogposts can be found at www.cloudadministrator.net or www.systemcentercentral.com. View all posts by Stanislav Zhelyazkov
Published
Cloud Administrator in Azure World 
Reblogged this on My Tech Trek and commented:
Although I am already ITIL v3 certified at the foundations level, I am interested in resuming further training in 2014. If you have not yet studied ITIL and service management, this link below will help get you started. Thanks for sharing, ‘Cloud Administrator’! My Microsoft Virtual Academy courses are starting to pile up.